ali khan
Ali Khan
Co-founder
Published On
August 19, 2024
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Awardco Reviews: Insights from 2000+ Real Users

If you're in the market for an employee recognition tool, you've probably heard of Awardco. But what do 2000+ users really think about it? 

In this blog, we're breaking down Awardco reviews to give you a clear picture of its features, pricing, pros, and cons.

Why should you care? 

Well, in employee engagement, the right recognition program can be a total game-changer. It’s not just about handing out gold stars; it’s about boosting morale, retaining top talent, and creating a workplace where everyone feels valued.

And knowing the ins and outs of a tool like Awardco is essential for making an informed decision that can benefit your organization.

We'll also introduce you to a potential alternative that might better suit your needs. Understanding these options can help you choose the best tool for your team.

Stick around to discover everything you need to know about Awardco and whether it’s the right fit for your company. Let's dive in! 

What is Awardco?

Awardco is all about making employee recognition and rewards simple, effective, and meaningful. 

Their mission is to boost productivity, reduce costs, and build a thriving workplace culture where everyone feels valued. 

They believe in the power of recognition to transform workplaces, and their vision is to make recognition accessible and impactful for every organization, no matter the size. 

Awardco-dashboard
This image shows the homepage of Awardco

Company Background

Awardco has grown significantly since its inception, becoming a key player in the employee recognition space. 

Backed by partnerships with industry giants like Amazon and Deloitte, Awardco has created a robust platform that combines ease of use with powerful features. 

The company prides itself on offering the largest global reward network, ensuring that employees have access to a wide variety of rewards.

Primary Features of Awardco

#1. All-In-One Rewards & Recognition

  • Centralized management of recognition programs
  • Modernized service awards and milestones
  • Extensive reward network with millions of options 
Recognition-in-Awardco
This image shows the recognition feature in Awardco

#2. Incentives

  • Automated incentive programs
  • Digital or physical employee rewards cards 
Awardco-Virtual-Prepaid-Cards
This image shows the virtual prepaid cards feature in Awardco

#3. Partnerships and Integrations

  • Integration with HRIS and communication platforms
  • Access to Deloitte’s tax compliance expertise

Detailed Breakdown of Awardco Reviews

Here’s a quick Awardco pros and cons table for your reference-

Awardco Pros Awardco Cons
Ease of Use: User-friendly and easy to navigate, making it accessible to all employees. High Prices for Redeemable Items: Items often require more points than their market value, leading to dissatisfaction.
Variety of Rewards: Offers a wide range of rewards, catering to diverse preferences. Navigation and User Interface Issues: Limited search functionality and an outdated layout can frustrate users.
Integration with Popular Retailers: Allows points to be redeemed on platforms like Amazon, adding real-world value. Refund and Customer Service Issues: Difficulties in getting refunds and resolving product issues can erode trust.
Boosts Morale and Recognition: Helps in recognizing employee achievements and boosting morale regularly. Limited Redemption Options: Some users feel restricted by the available choices for redeeming points.
Customer Service: Generally responsive and helpful, ensuring a smooth implementation process. Point System and Redemption Delays: Delays in awarding points and redeeming them can reduce the impact of recognition.
Flexibility in Reward Redemption: Allows partial cash-outs and splitting of rewards, making it adaptable to individual preferences. Technical Issues: Frequent glitches and issues with program stability can disrupt the user experience.
Lack of Integration and Customization: Limited integration with other systems and fewer customization options.
Issues with Gift Cards: Problems with tracking and limited usability of digital gift cards can be frustrating.

What Do Users Like About Awardco?

Ease of Use

One of the most appreciated aspects of Awardco is how easy it is to use. Users frequently describe the platform as:

  • "User-friendly"
  • "Easy to navigate"
  • "Straightforward"

This simplicity allows even those who aren't tech-savvy to get started with minimal training. The intuitive design helps employees engage with the rewards and recognition programs more often, which makes the system more effective overall. 

 Awardco-review-on-G2
This image shows the user review of Awardco in G2

Variety of Rewards

Another feature that users love is the wide variety of rewards available. Employees enjoy having many options to choose from, with feedback often mentioning:

  • "Tons of categories"
  • "Lots of products"

This variety means there's something for everyone, catering to different tastes and preferences. It helps keep employees motivated, as they can pick rewards that truly matter to them, enhancing the overall engagement with the program.

 Awardco-review-on-G2
This image shows the user review of Awardco in G2

Integration with Popular Retailers (Amazon)

Awardco’s integration with popular retailers like Amazon is a big plus for users. This feature allows employees to:

  • Redeem points for Amazon purchases
  • Obtain virtual prepaid cards
  • Use points for concert tickets and other popular items

This flexibility makes the rewards more relevant and valuable in everyday life, boosting overall satisfaction with the platform.

 Awardco-review-on-G2
This image shows the user review of Awardco in G2

Boosting Morale and Recognition

Awardco is highly effective in recognizing employee achievements and boosting morale. Users frequently highlight how the platform:

  • Recognizes hard work
  • Generates excitement among employees

Regular recognition through Awardco contributes to a positive work environment, increasing employee satisfaction, loyalty, and productivity.

 Awardco-review-on-G2
This image shows the user review of Awardco in G2

Customer Service

Awardco also receives praise for its customer service. Users appreciate:

  • Smooth implementation processes
  • Responsive support staff

Excellent customer service ensures that any issues are quickly resolved, helping to maintain a positive user experience and high satisfaction levels.

Flexibility in Reward Redemption

Flexibility in how rewards can be redeemed is another feature users enjoy. Awardco allows employees to:

  • Partially cash out rewards
  • Split rewards across multiple options
  • Receive points immediately

This flexibility lets employees tailor their rewards to their preferences, making the recognition feel more personal and impactful.

What Do Users Dislike about Awardco?

High Prices for Redeemable Items

Despite the variety, some users feel that the items available for redemption are overpriced. Specific complaints include:

  • Points required don’t match the market value of items
  • Feeling of not getting a fair deal

This can lead to frustration and reduced participation in the program, as employees may not feel the rewards are worth the effort.

Navigation and User Interface Issues

While generally user-friendly, some users have reported issues with navigation and the interface, such as:

  • Limited search functionality
  • Outdated layout

These issues can make the platform less enjoyable to use, leading to decreased engagement.

 Awardco-review-on-G2
This image shows the user review of Awardco in G2

Limited Options for Redemption

Some users feel that the redemption options are too limited, with specific complaints including:

  • Lack of variety in gift cards
  • Restrictions on what points can be spent on

This limitation can make the rewards program feel less attractive and reduce employee motivation.

 Awardco-review-on-G2
This image shows the user review of Awardco in G2

Point System and Redemption Delays

Delays in the point system have been a common issue, with users reporting:

  • Long waiting times to receive bonuses
  • Delays in redeeming points

These delays can reduce the immediate impact of recognition, making it less effective.

 Awardco-review-on-G2
This image shows the user review of Awardco in G2

Technical Issues

Technical glitches are another complaint, with users experiencing:

  • Programs disappearing periodically
  • Website glitches and navigation issues

These problems disrupt the user experience and can lead to frustration and decreased usage. 

Issues with Gift Cards

Finally, there are issues with gift cards, particularly in tracking and usability, such as:

  • Tracking numbers often not working
  • Digital cards can't be added to mobile wallets

These problems can make gift cards less convenient and reduce the overall value of the rewards program, leading to user dissatisfaction.

Awardco Pricing Breakdown

Awardco has three pricing tiers for a service that provides rewards and recognition programs:

Awardco-pricing
This image shows the pricing in Awardco

Core:

  • Target Audience: SMBs (Small and Medium Businesses). 
  • Features:
  • Service Anniversaries
  • Onboarding
  • Birthdays
  • Automation
  • Dedicated CSM (Customer Success Manager)
  • This plan seems to focus on essential features for companies that want to start with basic rewards and recognition programs.

Plus:

  • Target Audience: Enterprise organizations. 
  • Includes all features from the Core plan, plus additional features:
  • Spot Recognition
  • Nominations & Incentives
  • Bulk Recognition
  • Custom Metadata
  • Smart Award Networks 
  • This plan is designed for larger organizations that need more robust and diverse recognition capabilities.

Pro:

  • Marked as the "Most Popular" option.
  • Includes all features from the Plus plan, with additional premium features:
  • Total Rewards
  • Custom Programs
  • Franchise Engagement
  • Custom Catalogs
  • Custom Integrations
  • This plan is likely targeted at large enterprises or businesses with complex needs, offering the highest level of customization and comprehensive rewards and recognition solutions.

Our Analysis:

  • The Core plan is suitable for smaller businesses looking to implement a straightforward and effective rewards system with essential features.

  • The Plus plan expands on the Core features, making it ideal for medium to large enterprises that need additional flexibility and recognition capabilities.

  • The Pro plan is the most comprehensive, catering to businesses that require full customization, extensive integrations, and a more sophisticated rewards system. The fact that it's labeled "Most Popular" suggests that many businesses find value in the additional features offered at this level, making it a potentially cost-effective option despite presumably higher pricing.

To fully analyze the pricing, the actual costs for each plan would need to be provided, as well as any additional considerations such as contract lengths, user limits, and any potential setup fees.

The absence of pricing information also presents several negative aspects:

  • Lack of Transparency
  • Inconvenience for Users
  • Missed Opportunity to Attract Price-Sensitive Customers
  • Competitive Disadvantage
  • Reduced Trust

Other Features You Get With Awardco

Awardco Points System

The Awardco points system is central to the platform’s functionality, enabling employees to earn, spend, and potentially convert points into various rewards. Here's how it works:

Earning Points

  • Recognition and Performance: Employees earn points through recognition by peers, managers, or through achieving specific performance milestones set by the company. These points are awarded for going above and beyond in their roles, completing tasks, or reaching set goals.  
Submit-Recognition-in-Awardco
This image shows how you can submit the recognition in Awardco

Alt-text: Submit Recognition in Awardco

  • Program Structure: The specific criteria for earning points vary depending on the organization’s setup within the Awardco platform, offering flexibility to align with company objectives.

Spending Awardco Points

  • Wide Variety of Options: Awardco points can be redeemed for a wide range of rewards, including gift cards, merchandise, and even donations to charity. The platform provides access to many popular retail options, making it easy for users to find something they value. 
Spending-points-in-Awardco
This image shows how you can spend points in Awardco
  • User Experience: While spending points is generally straightforward, some users have noted that the search function for redeemable items could be improved, making it sometimes difficult to locate specific products. Additionally, users must navigate  through categories or use search keywords effectively to find desired items.

  • Limited Categories: Certain items may not be available for purchase with points, which can be frustrating for some users who wish for a broader selection or more specific categories.

Conversion Options

  • Gift Cards: One of the most popular ways to spend points is by converting them into gift cards for major retailers like Amazon, Visa, and more. This provides flexibility as users can then use these gift cards for a wide range of purchases. 
eGift-Cards-in-Awardco
This image shows the eGift Cards feature in Awardco
  • Physical vs. Digital: Awardco offers both physical and digital gift cards, but there are some limitations. For example, digital cards are sometimes not compatible with Apple Pay or similar services, which restricts their usability in certain situations. Physical gift cards may also take longer to arrive, which can be an inconvenience.

  • Donation Options: Points can also be donated to various charities, offering a way to give back using accumulated rewards.

Can Awardco Points Be Converted to Cash?

  • Direct Conversion to Cash: Awardco does not allow direct conversion of points into cash. Points must be redeemed through the platform's available reward options, such as gift cards or merchandise.

  • Indirect Cash-like Conversion: Although you cannot directly convert points to cash, redeeming points for a Visa gift card or a similar financial product can offer a cash-like alternative. This allows for more flexible spending, but it is not a direct withdrawal of funds.

How Do I Withdraw My Reward Points?

  • Redeeming Points: Withdrawing points essentially means redeeming them for available rewards on the platform. Users can select items or gift cards and complete the transaction within the Awardco system.

  • No Cash Withdrawals: Since points cannot be converted directly into cash, there is no withdrawal process in the traditional sense. Users need to choose from the available redemption options, like gift cards, which they can then use as they see fit. 

Awardco’s Employee Reward Plan

Comprehensive and Scalable: 

  • Awardco’s employee reward plan is designed to cater to companies of all sizes, from small businesses to large enterprises. 

  • It offers a wide range of reward options, including gift cards, merchandise, and charitable donations, making it easy for companies to customize their reward offerings to meet their specific needs.

Recognition and Engagement: 

  • Awardco’s platform emphasizes peer-to-peer recognition, allowing employees to reward each other for a job well done. 

  • This peer recognition can be more impactful than top-down rewards because it fosters a culture of appreciation and mutual respect among colleagues.

Integration with Existing Systems: 

  • Awardco integrates seamlessly with existing HR systems, making it easier for companies to implement and manage their reward plans without disrupting their current workflows.

  • This integration also allows for more accurate tracking of employee achievements and rewards distribution.

Awardco Review: Is It Worth It?

Awardco is a solid choice for employee recognition, offering a user-friendly platform and a wide range of rewards, including partnerships with big names like Amazon. 

It’s designed to make recognizing and rewarding your team easy and meaningful, which is why many businesses find it appealing.

However, the cost can be a drawback. Some users feel that the items available for redemption are overpriced, which might make the program less effective in boosting morale.

If you're looking for a more budget-friendly alternative, Wrenly offers similar features at a lower cost. While it might not have the same high-profile partnerships, it still gets the job done in terms of recognizing and rewarding employees.

So, is Awardco worth it? 

If you want a premium platform and don’t mind spending a bit more, Awardco could be right for you. 

But if you’re looking for something that balances cost with effectiveness, Wrenly is worth considering. The key is to choose a tool that fits your budget while still keeping your team engaged and motivated.

Let’s take a look at exactly what you can get with Wrenly.

Wrenly: Awardo Alternative For Employee Recognition 

Wrenly is an all-in-one platform designed to enhance employee feedback and workplace culture. It integrates seamlessly with Microsoft Teams and Slack, making it incredibly easy for your team to adopt and use regularly. 

Unlike some other tools, Wrenly encourages daily feedback and recognition, helping to keep your workforce more engaged and motivated. 

Wrenly-G2-Review
This image shows the user review of Wrenly in G2

Wrenly Features Explained

When comparing Wrenly to Awardco, it’s clear that both platforms offer robust solutions for employee engagement, but they cater to different needs and priorities. 

Let’s break down how Wrenly’s features stand out in contrast to what Awardco offers.

1. Integration with Multiple Platforms

Wrenly seamlessly integrates with popular communication tools like Microsoft Teams and Slack, ensuring that your team can continue using their preferred platforms without any disruption. 

This wide accessibility makes Wrenly easier to adopt across various teams, enhancing daily usage and engagement. 

 Wrenly-integration-with-Slack
This image shows the integration of Wrenly with Slack

On the other hand, Awardco primarily focuses on integrating with HR systems and e-commerce giants like Amazon, which is great for reward redemption but might not be as flexible in terms of day-to-day communication and feedback.

2. Comprehensive Engagement Tools

Wrenly offers a range of engagement tools that go beyond what Awardco provides. For instance:

  • Suggestion Boxes: Wrenly includes both private and public suggestion boxes, allowing employees to provide feedback anonymously if they choose. This flexibility encourages more honest and frequent feedback, something that Awardco doesn’t emphasize as much. 

How to use the Wrenly suggestion box

  • Surveys and Polls: Wrenly’s detailed surveys are designed to gather in-depth feedback, helping you understand employee sentiments better. Awardco, while offering feedback options, doesn’t provide the same level of customization or depth in its surveys. 
Survey-analytics-in-Wrenly
This image shows the survey analytics feature in Wrenly
  • Celebrations: Wrenly automatically celebrates employee milestones like birthdays and work anniversaries, which is a nice touch for boosting morale. Awardco also has recognition features, but Wrenly’s focus on making these celebrations automatic and frequent gives it an edge in maintaining continuous engagement.

  • Whistleblower Portal: Wrenly offers a secure whistleblower portal for reporting sensitive issues, adding an extra layer of trust and safety within your organization. Awardco doesn’t have a comparable feature, making Wrenly a better choice for companies that prioritize transparency and employee safety.

3. Advanced AI Features

Wrenly leverages advanced AI to analyze feedback, providing comprehensive health scores and identifying key trends in your organization. 

This level of insight helps you stay ahead of potential issues and foster a positive workplace environment. Awardco, while strong in rewards management, doesn’t offer the same advanced AI-driven insights. 

Wrenly-Culture-Score
This image shows the culture score in Wrenly

Wrenly also uses AI moderation to ensure feedback is relevant and constructive, something that enhances the overall quality of the engagement process.

4. Free Tools

Wrenly includes several free tools that make it accessible even to smaller teams:

  • Recognition Board: Similar to Kudoboard, Wrenly’s recognition board allows you to publicly acknowledge team members’ achievements, fostering a culture of appreciation. While Awardco has recognition features, Wrenly’s approach is more accessible and user-friendly. 
Wrenly-Recognition-Board
This image shows the recognition board feature in Wrenly
  • AI Health Calculator: This tool gives you a snapshot of your organization’s health based on collected feedback, something that Awardco doesn’t provide. It’s a simple yet effective way to gauge overall employee satisfaction. 

Check your own: Company Culture Health Score

  • Free Glassdoor Reviews: Wrenly helps you manage your company’s public image by offering free Glassdoor reviews, which can attract top talent and enhance your employer brand. Awardco focuses more on internal recognition and doesn’t extend its features to public-facing platforms like Glassdoor. 

Analyze your Glassdoor for free: Glassdoor Review

In summary, while Awardco excels in offering a wide range of rewards and a strong recognition system, Wrenly provides a more holistic approach to employee engagement with its integration capabilities, advanced AI features, and cost-effective pricing. 

For companies looking for a flexible, daily engagement tool that fits within a tighter budget, Wrenly is a compelling alternative to Awardco. 

Wrenly Pricing:

Wrenly is designed with cost-effectiveness in mind, offering a straightforward pricing model that’s easy to understand and scale according to your needs. 

Wrenly-Pricing
This image shows the pricing of Wrenly

Here’s how it breaks down:

  • Wrenly Basic Plan: Priced at just $1 per user per month, this plan includes essential features such as an AI assistant, insights and reports, and integration with Microsoft Teams and Slack. It’s an affordable option for small to medium-sized businesses that need a reliable employee engagement tool without breaking the bank.

  • Add-On Modules: Wrenly’s pricing is modular, allowing you to add features as needed:

    some text
    • Feedback Essentials: For an additional $1 per user per month, you get access to suggestion boxes, engagement and onboarding surveys, and a whistleblower portal.

    • Recognitions & Rewards: Another $1 per user per month unlocks peer recognitions, access to over 220 gift cards, and automated celebrations for birthdays and work anniversaries. 
Recognition-insights-in-Wrenly
This image shows the Recognition insights feature in Wrenly
  • Performance: This add-on, also priced at $1 per user per month, includes performance reviews, peer-to-peer feedback, and goal tracking.

  • Free Forever Plan: For small teams, Wrenly offers a free plan that includes 3 surveys per month (up to 50 responses), 5 suggestion box posts per month, and 10 recognitions per month. This is ideal for startups or teams just starting with employee engagement tools.

Wrenly’s pricing is highly flexible, allowing businesses to only pay for the features they actually need. This modular approach ensures that you can scale up or down without committing to a hefty price tag from the start. 

Read more about pricing - Wrenly Pricing

Conclusion Awardo Review: Is It the Right Fit for Your Organization?

Awardco has established itself as a strong player in the employee recognition space, offering a wide range of features, an extensive rewards network, and partnerships with industry giants like Amazon. 

If your organization values a comprehensive rewards system and doesn’t mind the premium pricing, Awardco could be a good fit. 

Its robust platform is designed to boost morale and enhance workplace culture, making it a solid choice for companies that prioritize employee engagement.

However, it’s important to weigh the costs and consider whether you’re getting the best value for your investment. While Awardco offers many benefits, some users find the pricing steep and the rewards not always aligned with their value.

If you’re looking for a more budget-friendly alternative that still provides a powerful employee engagement experience, Wrenly is worth considering. 

Wrenly offers many of the same features as Awardco, including seamless integrations, comprehensive engagement tools, and advanced AI-driven insights, all at a fraction of the cost. 

Its flexible pricing model allows you to only pay for what you need, making it a cost-effective solution for businesses of all sizes.

Why not give Wrenly a try? 

It could be the perfect tool to keep your team motivated and engaged without straining your budget. With Wrenly, you can enjoy the benefits of a well-recognized and motivated workforce while maintaining financial efficiency.

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More Articles From Ali Khan

Ali is a co-founder of Wrenly known for his innovative thinking and exceptional drive to create value for every Wrenly customer. His dedication, mentorship, and leadership skills have not only shaped various careers but have also made him an invaluable asset to the Wrenly team.

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